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post Oct 22 2015, 11:23 AM
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Hi guys, just trying to place and order and the cart won't estimate my shipping, and your checkout won't let me past the address stage. Not sure why. I tried using the Paypal checkout but it didn't add the shipping.

Is there an actual issue and I should just wait it out, or would it be better to order through Paypal sans shipping and wait for you guys to bill me?
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thecombatcompany
post Oct 22 2015, 12:21 PM
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I have had other customers mention something similar but it doesn't happen that regularly and the orders are still coming through. Its the odd email every few weeks.

I know this is going to sound way to simple, try closing the browser and re-opening, or clearing cookies, or even another browser, sometimes even just leaving it for 15mins and coming back will fix it.

Failing that, email me with a screenshot or list and I will set it all up manually for you.

Regards Russ


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post Oct 22 2015, 12:24 PM
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Thanks Russ. Work computer using ancient version of IE is the likely culprit then.

I'll try what you suggested and if it's no dice I'll just wait and do it at home.
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