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> Shopping cart shipping estimate wrong?
trapthem
post Aug 4 2015, 08:53 AM
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Hi guys,

Trying to work out if the shopping cart shipping estimate thing is right or not.

So clicking 9.99 post winds up coming to around $14 extra and express comes to around 20 instead of 16.

Is this working as intended?

Or am I just not noticing the tax is getting added ontop of everything?

I'm assuming tax.

This post has been edited by trapthem: Aug 4 2015, 08:55 AM


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thecombatcompany
post Aug 4 2015, 09:02 AM
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No, that sounds wrong. $9.99 should be $9.99 for example.

Is that and estimate box thing where you can get a rough estimate? What does it actually charge at the checkout?

Without going right into the website design it could be using one freight calculation method for the freight estimation and then the correct freight method calculation when you actually check out. We will try and get it fixed up.

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trapthem
post Aug 5 2015, 10:49 AM
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I just paid anyway

Was 9.99 option clicked then about $4 more for the whole total

At checkout it was the same, so you wind up paying like $14 for regular post and get charged the increased amount etc

Was about the same increase when you click express etc as well

This post has been edited by trapthem: Aug 5 2015, 10:49 AM


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thecombatcompany
post Aug 6 2015, 03:25 AM
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That is odd, I wasn't replicate it at my end.

Can you take a screen shot and email it to me, let me know your order number as well.

Was there anything else you did that was out of the ordinary?

Has anybody else here had a similar issue?

Regards Russ


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trapthem
post Aug 8 2015, 09:55 AM
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Just did up another cart since I've once again convinced myself to buy more ###### haha

no issue this time, all adds up once you factor in gst + postage on the subtotal to get the grand total

The order was #41246 which included a clearance bin item so im not sure if that was an issue?


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