QUOTE(Eudaimon @ Jun 12 2012, 01:31 PM)

Also Jes's attitude (if reported correctly) is a bit off.
Firstly, there may be pages of people complaining about corporate GW, but very rarely do I see complaints about the models. If Jes wanted to spend time on forums, it would be very easy for him to spend time in the hobby areas, rather than the out of topic or general chat areas.
GW's corporate policy on the internet can be traced back to the very original IGCOM 40K mailing list. Jervis Johnson and Andy Chambers joined the list and announced themselves. They lasted about three weeks with the crap that started flying their way before they withdrew.
Same happened when Paul Sawyer joined the Dakka Dakka forums except it was more like one week..
GW's policy is now essentially 'that way lies pain - don't go there'..
QUOTE
Secondly, in order to grow and improve, you have to be able to take feedback. If the feedback is negative, then unless you change what you are doing, you will go backwards, or at best stand still. Having a viewpoint that you don't take feedback because sometimes it is negative is arrogant and will take you down the path of irrelevance.
Possum hit the nail on the head. There is a difference between constructive criticism and complaints.
How are GW supposed to fix a miniature based on 'it looks stupid - like a marshmallow on legs' or 'that looks dumb'?
Have a close look on these forums and see how often people present their opinions (poorly) and act like they are presenting a fact? 'Those rules are stupid' as opposed to something like 'those rules don't work for me I prefer streamlined rules'..
R